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Multilingual Support

Support in
Your Customers' Language

Coverage in multiple languages as your audience grows — so language is never the reason a customer has a bad experience.

Multilingual Support — At a Glance
100%Remote Delivery
Multiple LanguagesAvailable
Any ChannelChat, Email, Phone
Trained AgentsOn Your Product
ZendeskIntercomTranslation Tools
Capabilities

What's Included

Staffed by a specialist from any plan on our pricing page.

🗣️

Multilingual Chat & Email

Support delivered in your customers' preferred language.

📞

Multilingual Phone Support

Calls handled by agents fluent in the relevant language.

📚

Localised Knowledge Base

Help content translated and kept consistent across languages.

📊

Language-Specific Reporting

Volume and issues tracked per language/region.

How It Works

A Simple, Repeatable Process

01

Share your target languages

Which markets and languages you need covered.

02

Agent sourcing & training

Fluent agents trained on your product and tone.

03

Coverage begins

Support delivered across your chosen languages.

04

Ongoing reporting

Volume and trends reported per language.

Get Started

Try Multilingual Support With a Free Pilot

No card required — interview real candidates and only book a plan once you're confident.